CHANFOK 19.7" Smart Ceiling Fan with Remote Control - Flush Mount LED Dimmable Low Profile Indoor Fan, 3 Color Changing Lights & 6 Speed Settings - Perfect for Bedroom, Living Room and Office

Paid for a qualified electrician to comeOut and fit. No problem easy. Connected to the Tuya app no problem and also the Smart Life app as an alternative. Worked fine through the apps and even with the supplied remote.But no luck getting it to work with Alexa , couldn’t find the fan on the network, Tried for six hours installing, uninstalling and resetting router configurations to make sure it was on 2.4gh and not 5 as per instructions.Almost as if the non Alexa version was put in the wrong box at the factory by mistake.On a plus note it is a lovely looking fan , very bright and the fan is really effective at cooling.I’m was impressed so will be ordering another in the hope that the one I received was either the wrong model or faulty.Will re-review re-ordered Fan once received and fitted and adjust my score accordingly.Updated ReviewAfter receiving my second fan , I was unable to get Alexa to find that one too. I contacted support via email at [email protected] and after sending them my fan ID from the Tuya app , their technical team managed to remotely enable Alexa compatibility on my fan. After doing this my Alexa had no problem finding the fan and light and I can now turn on and off the fan and light and adjust fan speed no problem.Great after sales and support. The support is in the USA so email replies do come early in the morning if you are in the UK. 3am ish .I have updated my stats to 5 a love the fan now it is working as it should.Hope this review helps if someone else got a fan that can’t be found by Alexa.